ISO/IEC 17025 · AS/NZS 3760 · AS 2193
Calibration management software, automated.
One system for calibration laboratories and inspection businesses — including Electrical Test & Tag (AS/NZS 3760) — built to ISO/IEC 17025 from the first line, with inspection done properly and never mislabelled as calibration.
19
Calibration and inspection fields
87
Instrument types supplied — and add your own
15
Quality registers kept as you work
10
Built-in roles over 30 permissions — and your own
Bench · torque wrench · AS 2193
illustration
Computed result
Computing…
Uncertainty (k=2)
—
An illustration of the bench sheet. The real engine grades every point three ways and names which one limited it.
Customer portal · included on every plan
Your customers sign in to their own certificates.
Each customer sees the instruments you look after for them, what falls due, and every certificate and inspection report you have issued them — downloadable at any hour, without a phone call. You decide what is shown, and portal logins are never charged for.
Setup · Customer portal
illustration · try the switches
You decide
What they see
database: the rows are refused to the customer's session, not just left off the page. screen: a column or a button.
Your customer sees
Meridian Electrical Works
Your laboratory · your logo, your colour
Out of calibration
1
Due within 30 days
1
With the laboratory
2open jobs
Quotes to decide
1
Invoices unpaid
1
PayComing due
| Instrument | Serial | Due |
|---|---|---|
| Clamp meter 600 A | CM-3318 | 3 days over |
| RCD tester | RC-2201 | 20 Nov |
Certificates and reports
| Number | Next due | |
|---|---|---|
| MEW-0001-2 | 2 Oct 2027 | Download · Verify |
| MEW-0007-1 | 14 Aug 2027 | Download · Verify |
Signs in with a one-time code emailed to any contact or accounts address you hold for them. No password.
Fewer “can you send the certificate” calls
Every certificate and inspection report you have issued them, current and amended, to download and verify themselves — the night before their audit included.
They see what is due before you chase
What is overdue and what falls due within 30 days is on their overview, and your monthly recall email links straight to it. They can ask you for a quote from the same place.
Your name on the door
Your logo, name and colour on the portal, and a sign-in page of its own to send customers to. A one-time emailed code instead of a password, and each customer sees only its own company — the database enforces it.
Calibration and inspection
Calibration and Test & Tag. One laboratory system.
Manage calibration certificates, electrical inspection reports, customers, equipment, scheduling and recalls together — without running two separate software platforms.
Calibration certificate
ISO/IEC 17025- Each result with its measurement uncertainty
- Traceable to a named reference standard and its certificate
- Your declared decision rule wherever pass or fail is stated
- Issued only by a signatory competent for the method
Electrical inspection report
AS/NZS 3760- Pass or fail against the standard's criteria, item by item
- Hundreds of items in a batch grid, next-test-due tags at the point of test
- No grade and no uncertainty, because inspection is not calibration
- Never an accreditation mark it has not earned
Shared by both
- One customer register
- One equipment register
- One schedule and recall
- One invoice
- One customer portal
Inspection fields supported today: Test and tag, Electrical safety equipment, Lifting and height safety, Hazardous area inspection and Medical equipment safety testing. A mixed delivery goes on one job, and the document follows the item. For businesses that do both →
See it working
The screens a laboratory and its customers use.
Real pages from the demonstration laboratory, Southbank Calibration, which does not exist. Each links to the page that explains it.
Certificates →
Computed, recomputed at issue, immutable, verifiable by QR code.
Customer portal →
Customers download their own certificates and see what is due. Free logins.
Recall →
One email a month per customer, then a call list. Next year's work books itself.
More than calibration management
A tracker tells you what is due. A laboratory has to sell, prove and stand behind the work.
Software that tracks a plant's own instruments answers one question well. A laboratory that calibrates and tests other people's equipment needs its quotes, invoices, certificates, customers and quality system in the same place — so they are, on every plan.
Run the business
Quote it, do it, invoice it, get paid.
- Quotes your customer accepts online, then jobs and intake receipts
- Tax invoices drafted from the work done, and credit notes
- Card payments through your own Stripe account — each one marks its invoice paid by itself, with nobody typing it in
- Bank transfer and PayID, with statement reconciliation that suggests which invoice each deposit pays
- Payment reminders for overdue invoices, stopped the moment payment lands
- Xero and MYOB import files for your accountant
Prove every result
Numbers that stand up to an assessor.
- Measurement uncertainty on every result, from a deterministic engine
- Traceability to your own reference standards
- A calibration against a master that was out of calibration is refused
- Only a signatory with current competence for the method can issue
Serve your customers
Your customers see their own work.
- A customer portal under your laboratory's name — portal logins are never charged for
- Inspection reports beside calibration certificates: test and tag, electrical safety equipment, lifting and height safety, hazardous area inspection and medical equipment safety testing
- Public certificate verification by QR code
- Text messages to their mobiles — sign-in codes, booked in, certificate ready, recall due — built in, and switched on for your laboratory when you ask
- Labels for Zebra and Brother printers, and repair jobs with their own report
Keep the quality system
ISO/IEC 17025 records, kept as you work.
- Document control, complaints, nonconforming work, internal audits, management review and proficiency testing
- Drift analysis from each instrument's history, with interval recommendations
- An assessment pack built from your own records, $4,950 per site — evidence to prepare with, not an assessment
Own your data
Your records, in Australia, yours to take.
- A read-only API, included on Multi-site and Enterprise, and $149 a month on the other plans
- Hosted in Sydney — the exceptions are named on the security page
- Every record exported as CSV at any time, after a trial or a cancellation too
Shape it to your laboratory
Your roles, your documents, your requests.
- 10 built-in roles over 30 permissions, and roles of your own — your administrator creates them, or copies one and takes access away
- Field technicians on the work assigned to them, $25 a month, and up to 10 read-only logins free
- Your own certificate layout — two formats, your logo, colours, footer and signature — seen as a sample PDF before you save it
- Built with laboratories: ask for an instrument type, a calculation sheet or a feature, and we look at adding it for everyone — much of what is here began as a laboratory’s request
See it with your own work
We'll walk you through it on the instruments you calibrate and the documents you issue.
What CalibraWorks is
The metrology and the money are the same system.
A multi-tenant platform for calibration laboratories and inspection businesses, covering the whole lifecycle of a job — and carrying the ISO/IEC 17025 quality system around all of it as a by-product of doing the work.
It is not a LIMS bolted to an accounts package. Because the certificate and the invoice live in one place, a certificated item cannot be forgotten at invoicing, and an invoice cannot cite a certificate that does not exist.
Calibration of the appliance tester itself is metrology, and that is 17025 work. Testing and tagging the appliances is inspection. One system does both, and never prints one as the other.
Your customer pays by card from the invoice, the email, a reminder or their portal, through your own Stripe account — and the invoice is marked paid by itself, the reminders stop and the portal shows it. Nobody types the payment in.
From enquiry to recall
Follow one instrument through the whole job.
A pressure gauge from Example Mining, from the first email to the reminder eleven months later — and what the customer's portal shows along the way. The names are invented; the steps are the product's.
Illustration · invented names
Step 01 of 10 · the laboratory
An enquiry arrives
Example Mining asks about a pressure gauge. It is captured as a record, not a note on a desk.
A call, an email or the quote form in their portal all land in the same place.
And around it all: fifteen quality registers, competence records, and an assessment pack assembled from the laboratory's own evidence. See how the work is done →
19 fields
The system reshapes itself to the work you actually do.
14 calibration fields and 5 inspection fields, 87 instrument types supplied with them. Choosing a field never restricts you — a dimensional lab can calibrate a torque wrench; a force lab can inspect lifting gear — and anything not on the list, you add yourself as your own kind, type or sub-type.
Calibration · 14 fields
Inspection · 5 fields
- Test and tag
- Electrical safety equipment
- Lifting and height safety
- Hazardous area inspection
- Medical equipment safety testing
Inspection gets its own document type, its own batch grid, one-sided limits and next-test-due tags — and never an accreditation mark it has not earned.
Automation
It runs the work even when nobody is watching.
10 background engines keep the register current, the standards in date, the certificates rendered, the invoices chased and the payments recorded.
AI boundaries
AI proposes. A person decides.
- Reads a customer’s instrument list into intake proposals — a person accepts each
- Drafts a procedure’s text from your own method records — a second person approves it
- Results, grades, due dates and prices are dropped from anything it proposes, and counted
- No AI in results, uncertainty, grading, decision rules or certificates
- Runs in Sydney, on Amazon Bedrock
A certificate computed to a lesser standard would be a different certificate, and there is no honest way to sell that.
Certificate verification
Every certificate proves itself to whoever is holding the instrument.
A site supervisor, an auditor or your customer's customer can check a CalibraWorks certificate or inspection report in seconds, without calling you and without an account.
A QR code and a random code on every document
On the certificate and on the label. Nothing is issued without one.
Genuine, current, amended or withdrawn
The page says which, which laboratory issued it, and when it is next due.
Never switched off for non-payment
The person scanning never agreed to anything, so no plan or lapsed card stops it.
Random, never sequential
12 random characters, so nobody can count through a laboratory's certificates.
Certificate verification
Valid
Next due 14 Mar 2027
This certificate is current and has not been amended or withdrawn.
- Certificate
- AB-0001-1
- Instrument
- Torque wrench, 20–100 N·m
- Calibrated
- 14 Mar 2026
- Issued by
- Southbank Calibration
Digital signature
Verified
Signed by this laboratory, and unaltered since it was issued.
Your own systems
A read-only API.
Instruments, certificates, jobs and invoices, read by keys you issue, scope and revoke, against a public OpenAPI description. It reads and never writes, so nothing reaches a certificate except through your own screens. An add-on — see pricing.
Verification
Verification never stops.
QR code and random token. Amendments and withdrawals are shown honestly. The person scanning the code is not our customer and never agreed to anything — so verification is never gated by a subscription.
Multi-site
One register, many sites.
Multiple locations and teams, 10 roles over 30 permissions, cross-site workflows, and row-level security enforced everywhere.
Where to go next
Start with the page written for your laboratory.
Four kinds of laboratory arrive here. Each has a page that names its situation first and the mechanism second — and three free tools that run the certificate engine itself.
Working towards NATA accreditation
On spreadsheets, an assessment ahead, and the evidence not yet in existence. The page most people should read first.
Accredited, still on spreadsheets
Reference standard quarantine, reverse traceability and the monthly recall, before the next cycle asks.
An in-house laboratory
Your own organisation’s instruments, by department, with no customers or invoices on the screen — and the same calibration engine and quality system.
Calibration and Test & Tag together
One system that keeps an inspection report and a calibration certificate apart, on the same invoice.
Uncertainty budget calculator
GUM contributions, Welch–Satterthwaite, coverage factor. The engine a certificate uses, in your browser.
Decision rules and guard banding
Simple acceptance or a guard band per ILAC-G8, and what the acceptance limits become.
Data ownership
Export at any time, readable after cancellation, verification never gated, and what happens if we stop.
Also: ISO 17025 calibration software, clause by clause, the customer portal, the guides — uncertainty budgets, decision rules, AS 2193 grading, certificate contents and accreditation readiness — security and residency, the test uncertainty ratio, and how the options compare.
Start with what you need. Grow at your own pace. Keep your laboratory running on CalibraWorks.
Start free for 30 days, with no card and everything included. Nothing is deleted when a trial ends — the records are yours and stay readable and exportable.