For in-house laboratories
Your own instruments, in one register — without the spreadsheet.
What an auditor asks
The three questions that take an afternoon in Excel.
ISO 9001 asks you to keep monitoring and measuring resources fit for purpose. These are the questions that follow.
What is this gauge's status?
Every instrument carries its status — in service, withdrawn, lost, retired — its due date and its last result, on one screen and on its label. Scan the sticker and the answer is there.
When is it due, and who knows?
Due dates count from each instrument's own date, and the department that owns it hears once a month about everything coming due — so nothing waits on somebody's calendar.
What did it affect when it failed?
A result outside tolerance raises the nonconformity and the corrective action as it happens, and a reference standard found out of calibration lists every result that depended on it.
Departments instead of customers
Choose Our own organisation when you sign up. Each department is added with only a name; its locations and the people who own its instruments sit under it. Certificates are issued to the department, its owners can sign in to see only their own instruments, and recall notices go to them.
The same calibration as an accredited laboratory
The calculation engine, the uncertainty budget, the block on an out-of-calibration master and the check that whoever signs is authorised are the same on every plan. You can use as much or as little of the quality system as your own system asks for.
What you send out
Upload the external laboratory's certificate against the instrument — one at a time, or many at once — and its outcome and due date join the register beside the calibrations you do yourself.
What it costs
From $189.00 a month.
The same plans as every laboratory, priced on how many people and instruments you have. Everything above is on every plan.
Pricing has the allowances and the estimator. Guided onboarding imports your current spreadsheet for you, priced as a service.
The questions people ask before they start
- We have no customers. Do we still have to set up invoicing, GST and bank details?
- No. Say at signup that you calibrate for your own organisation — or change it later under Settings → Laboratory. Your departments take the place of customers, quotes and invoices leave the menu, and the readiness list stops asking about GST and bank details. Nothing is deleted: if you recharge another department, invoicing is still there.
- How do departments work?
- Each department — Maintenance, Plant 2, Field services — is added with only a name. Its instruments, its locations and the people who own the instruments sit under it. Its certificates are issued to the department, its owners can sign in to see only their own instruments and due dates, and the monthly recall notice goes to them.
- Some instruments go out to an accredited laboratory. Can they live here too?
- Yes. Upload the external laboratory's certificate against the instrument, with its outcome and due date. Upload many at once and the system reads each one and asks you to confirm the instrument it belongs to — and if the instrument or its type is new, you add it there and then.
- What if an instrument type we use is not in the list?
- 87 types are supplied. Anything else you add yourself — as a type, a sub-type, or under a category of your own — from the place you need it: booking an instrument in, adding one, or confirming an uploaded report.
- Does this make us ISO 9001 or ISO/IEC 17025 compliant?
- No software can. It keeps the records an auditor asks to see — the status and due date of every instrument, the calibration and its traceability, what was affected when one was found out of tolerance — and refuses the things that would undermine them. Whether your system meets a standard is a judgement your auditor makes about your organisation.
Start from your spreadsheet.
Thirty days, no card. Import the instrument list as CSV, say who owns what, and the first useful screen is the one that says what is due.